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How we work

How we work

  • Comprehensive assessment
    Assessment of your situation, resources, needs and preferences

  • Services at home
    Initial consultation. Research availability of service providers; assist with accessing assessment through My Aged Care, completing paperwork and signing up provider

  • Home care Package:
    Initial Consultation. Research and short list providers according to your needs and social, cultural and lifestyle preferences. Arrange meetings with your preferred providers; assist with paperwork ie Care Agreement

  • Home Care Private
    Initial consultation. Shortlist and arrange interviews with potential providers according to your care needs and preferences. Assist with paperwork and signing up preferred provider

  • Residential Care
    Initial consultation. Shortlist providers according to your care needs and preferences and arrange visitation as needed. Assist with negotiation with preferred facility and completing paperwork

  • Retirement Living
    Initial consultation. Research options, arrange and attend tours, assist with negotiation and completion of paperwork

  • Advance care planning
    Facilitate discussion of the options with you and your family. Assist with completing Advanced Care Directive if you would like to put your wishes on paper

  • Private Case Management
    In complex situations where clients need ongoing support